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Contact Burrow Customer Service

How to Reach a Person at Burrow

Verified Contact Information

Toll-Free Number:

  • 1-800-555-1212
Call Now
Send Message

Customer Service:

support@burrow.com

Legal:

privacy@burrow.com
Privacy Inquiries
privacyrequests@wunderkind.co

Burrow Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Burrow Phone Number
1 (800) 555-1212
Most Popular Burrow Email Address
support@burrow.com
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
View full overview

How to Contact Burrow?

Clients can seek Burrow’s help with all issues and inquiries via a single toll-free number, 1-800-555-1212. This helpline efficiently assists with order concerns, warranty claims, returns, exchanges, and product issues. Those reaching out for general information and assembly assistance can also call Burrow customer service for quick responses during business hours.

Clients can use support@burrow.com to submit a request to reach the customer support team during business hours. Those consulting the Burrow office for legal and privacy inquiries can write to privacy@burrow.com. Email is a reliable method for general and non-urgent inquiries. However, it can be risky and should not be preferred if the matter is sensitive or requires you to share personal or confidential information.

Burrow's address for its corporate headquarters is 15 W 27th Street, 9th Floor, New York, New York 10001, United States. Customers who cannot resolve their problems online or are reluctant to discuss their concerns via phone or email can contact this address for better assistance. While doing so, one must make an appointment in the relevant department over the phone beforehand. Those who find it inconvenient to visit Burrow's offices can send a letter to 33 West 17th Street, 5th Floor, New York, NY 10011, for safe communication and practical solutions to their problems.

The company offices are open Monday through Friday between 10:00 AM and 6:00 PM EST. Burrow’s hours to consult the agents on weekends are between 10:00 AM and 2:00 PM EST. While the customer service team might be unable to respond efficiently on holidays or outside working hours, users can still email their concerns. Those seeking quick solutions to their problems can consult the featured information on the company website for self-help.

The Burrow website features a Help Centre with a comprehensive range of resources, including FAQs, assembly instructions, shipping information, and return policies. Clients with general queries and concerns can benefit from this information anytime. Those with specific inquiries can call or email Burrow customer service or reach them on Facebook, Instagram, and X for efficient assistance during office hours.

PissedConsumer Club

Contact Information

Burrow Website:

Burrow Help Center:

Corporate Office Address:

Burrow
15 W 27th Street, 9th Floor
New York, New York 10001
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 6:00pm EST

Saturday - Sunday: 10:00am - 2:00pm EST


Mailing Address:

33 West 17th Street, 5th Floor,

New York, NY 10011

More contact details

Why Customers Call Burrow?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 36%
  • Shipping and Delivery 22%
  • Product/ Service 11%
  • Request for Information 11%
  • Payments and Charges 6%
  • Return/ Replace 5%
  • Activation/ Cancellation 3%
  • Website/ Application 3%
  • Staff <1%
  • Account <1%
  • Cards <1%

Customer Inquiries & Issues

36%
  • "Stained ottoman upon arrival"
  • "Did not revieve item bought from you"
  • "Missing shelf"

Shipping and Delivery

22%
  • "Shipping change"
  • "Order shipping estimate"
  • "Delivery date"

Product/ Service

11%
  • "Product information"
  • "Getting my cash out withdrawal"
  • "I haven't got my money from the game yet!!!!"

Request for Information

11%
  • "Questions about shift sofa"
  • "Sale clarification"
  • "Update on order that is past due"

Payments and Charges

6%
  • "To know why I haven't received my funds"
  • "Waiting on payment"
  • "Phone charger is not working"

Return/ Replace

5%
  • "Wrong. Color item in correct box"
  • "Why haven't the return labels for furniture I purchased"
  • "Order change"

Activation/ Cancellation

3%
  • "Cancellation"
  • "Cancel order"
  • "Need product info sofa possibly too low for Senior Citizen. Considering canceling order"

Website/ Application

3%
  • "My app is saying money has been sent and"
  • "Trouble with website"
  • "Order #469790 There is something wrong with the ottoman. One of the ottoman bolt or screw receptors was not installed properly therefore we cannot install the leg."

Staff

<1%
  • "Bad service!"

Account

<1%
  • "No money hit my account"

Cards

<1%
  • "Placing order Won't accept credit card"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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